Should the auditor find areas of non-conformance within any of the quality process areas, a non- conformance report (NCR) will be written and processed. The non-conformance will be described and documented by the auditor. The CQAM and CM for construction non- conformances, or DQAM and DM for design non-conformances, will review and sign off on the NCR. All NCR’s will be processed through the CQAM since the CQAM will be responsible for maintaining an NCR log. If trends (four occurrences or less) continue in non-conformance, the CM, DM, CQAM, or DQAM will develop a plan and/or process changes.
