The Dissertation Committee for Richard Jefferson Webb Certifies that this is the approved version of the following dissertation: Total Quality Management: An Organizational Communication Analysis Committee: __ Larry D. Browning, Supervisor __ Craig R. Scott __ Dawna I. Ballard __ Patricia D. Witherspoon __ Sim B. Sitkin .Total Quality Management: An Organizational Communication Analysis by Richard Jefferson Webb, ., . Dissertation Presented to the Faculty of the Graduate School of the University of Texas at Austin in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy .
