This is a business improvement book for everyone. Whether you are a small business, large company, head of a division, run a department or are an individual employee who simply wants better results, this book is for you. We're all feeling the effects of the recession and generalized economic malaise that has gripped our country and the world. The need now is to operate more effectively in a more competitive environment with fewer customers. The business improvement methodologies you need to be more successful are contained here in this book
