Chapter 10 - Motivating employees. In this chapter, students will be able to understand: Explain Taylor’s theory of scientific management, describe the Hawthorne studies and their significance to management, identify the levels of Maslow’s hierarchy of needs and apply them to employee motivation,. | Motivating Employees Chapter 10 McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Explain Taylor’s theory of scientific management. Describe the Hawthorne studies and their significance to management. Identify the levels of Maslow’s hierarchy of needs and apply them to employee motivation. Distinguish between the motivators and hygiene factors identified by Herzberg. Differentiate among Theory X, Theory Y, and Theory Z. LEARNING GOALS Chapter Ten 10- Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories. Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition. Show how managers personalize motivation strategies to appeal to employees across the globe and across generations. LEARNING GOALS Chapter Ten 10- INTRINSIC / EXTRINSIC REWARDS Intrinsic Rewards: The Value of Motivation Pride in your performance Sense . | Motivating Employees Chapter 10 McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Explain Taylor’s theory of scientific management. Describe the Hawthorne studies and their significance to management. Identify the levels of Maslow’s hierarchy of needs and apply them to employee motivation. Distinguish between the motivators and hygiene factors identified by Herzberg. Differentiate among Theory X, Theory Y, and Theory Z. LEARNING GOALS Chapter Ten 10- Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories. Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition. Show how managers personalize motivation strategies to appeal to employees across the globe and across generations. LEARNING GOALS Chapter Ten 10- INTRINSIC / EXTRINSIC REWARDS Intrinsic Rewards: The Value of Motivation Pride in your performance Sense of achievement Extrinsic Rewards -- Personal satisfaction you feel when you perform well and complete goals. Bonuses Compensation Fringe Benefits 10- TAYLOR’S SCIENTIFIC MANAGEMENT Scientific Management -- Studying workers to find the most efficient ways of doing things and then teaching people those techniques. Three Key Elements to Increase Productivity Time Methods of Work Rules of Work Frederick Taylor: The Father of Scientific Management LG1 10- TAYLOR’S FOUR KEY PRINCIPLES Study how a job is performed. Gather time & motion information. Check different methods. Codify the best method into rules. Choose workers whose skill matches the rules. Establish a fair level of performance and pay. LG1 Frederick Taylor: The Father of Scientific Management 10- TIME-MOTION STUDIES Time-Motion Studies -- Studies of which tasks must be performed to complete a job and the time needed to do each task. Led to the development of the Principle of Motion Economy -- Every job can be broken
