Chapter 11 - Individual behavior: There’s beauty in individual differences. After reading this chapter, you should be able to answer the following questions: Understand how perceptions influence individual behavior, understand how personalities influence individual behavior, understand how attitudes, emotions, and moods influence individual behavior. | Chapter 11 Individual Behavior Exploring Management Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-1 1 Chapter 11 You don’t have to look in a mirror to gain more self-awareness. What does your smart phone, tablet, or computer screen say about your personality? Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-2 2 Learning Objectives Chapter 11 Understand how perceptions influence individual behavior. () Understand how personalities influence individual behavior. () Understand how attitudes, emotions, and moods influence individual behavior.() Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-3 3 PERCEPTIONS Takeaway – answers to come Perception filters information received from our environment. Perceptual distortions can obscure individual differences. Perception can cause attribution errors as we explain events and problems. Impression management influences how others perceive us. Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-4 4 PERCEPTIONS Individual Differences Perception process for receiving and interpreting information from the environment Figure Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-5 5 PERCEPTIONS Individual Differences Stereotypes Using limited attributes of a group to describe an entire group or individuals in the group Halo effect Using one characteristic of a person to form an overall impression Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-6 6 PERCEPTIONS Individual Differences Selective perception Limit perception of information to that which agrees with existing beliefs Projection Assign our personal attributes to another individual Schermerhorn, Exploring Management, Fourth Edition, | Chapter 11 Individual Behavior Exploring Management Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-1 1 Chapter 11 You don’t have to look in a mirror to gain more self-awareness. What does your smart phone, tablet, or computer screen say about your personality? Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-2 2 Learning Objectives Chapter 11 Understand how perceptions influence individual behavior. () Understand how personalities influence individual behavior. () Understand how attitudes, emotions, and moods influence individual behavior.() Schermerhorn, Exploring Management, Fourth Edition, © John Wiley & Sons, Inc. All rights reserved. 11-3 3 PERCEPTIONS Takeaway – answers to come Perception filters information received from our environment. Perceptual distortions can obscure individual differences. Perception can cause attribution errors as we explain events
