Chapter 12 - Motivation. After reading this chapter, you should be able to answer the following questions: Describe how human needs influence motivation to work, identify how thoughts and decisions affect motivation to work, understand how reinforcement influences motivation to work. | Chapter 12 Motivation Exploring Management Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-1 Chapter 12 When J. K. Rowling finished the first of her Harry Potter books, she was a single mother living on just over $100 a week. “You sort of start thinking anything’s possible,” she once said, “if you’ve got enough nerve.” Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-2 2 Learning Objectives Chapter 12 Describe how human needs influence motivation to work. () Identify how thoughts and decisions affect motivation to work. () Understand how reinforcement influences motivation to work. () Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-3 3 HUMAN NEEDS Takeaway – answers to come Maslow described a hierarchy of needs topped by self-actualization. Alderfer’s ERG theory deals with existence, relatedness, and growth needs. McClelland identified acquired needs for achievement, power, and affiliation. Herzberg’s two-factor theory focuses on higher-order need satisfaction. The core characteristics model integrates motivation and job design. Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-4 4 HUMAN NEEDS Maslow’s Hierarchy Motivation – level, direction, and persistence of effort expended at work Maslow’s hierarchy Needs Unfulfilled desires that stimulate people to act Lower order needs Physiological, safety, and social needs Higher order needs Esteem and self-actualization Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-5 5 HUMAN NEEDS Maslow’s Hierarchy Figure Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-6 6 HUMAN NEEDS Alderfer’s ERG Theory Alderfer’s ERG Theory Schermerhorn, Exploring Management, Fifth Edition, © John Wiley | Chapter 12 Motivation Exploring Management Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-1 Chapter 12 When J. K. Rowling finished the first of her Harry Potter books, she was a single mother living on just over $100 a week. “You sort of start thinking anything’s possible,” she once said, “if you’ve got enough nerve.” Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-2 2 Learning Objectives Chapter 12 Describe how human needs influence motivation to work. () Identify how thoughts and decisions affect motivation to work. () Understand how reinforcement influences motivation to work. () Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 12-3 3 HUMAN NEEDS Takeaway – answers to come Maslow described a hierarchy of needs topped by self-actualization. Alderfer’s ERG theory deals with existence, relatedness, and growth .
