This lecture presents brief overview of project quality management and key concepts related to project communication management. ISO defines the quality as “the totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs” or “the degree to which a set of inherent characteristics fulfill requirements”. | Project Quality Management Project Communication Management SEII-Lecture 8 Dr. Muzafar Khan Assistant Professor Department of Computer Science CIIT, Islamabad. 1 Recap Basic Concepts Cost, profit, profit margin, direct and indirect costs, sunk cost, learning curve theory Estimating costs Rough Order of Magnitude, budgetary, and definitive cost estimates Cost estimation tools and techniques Top-down and bottom-up estimates, and parametric modeling Problems related to IT project costs estimates Determining and controlling budget Earned Value Management 2 Joke [1/2] 3 At a recent computer exposition (COMDEX), Bill Gates, the founder and CEO of Microsoft Corporation, stated: “If General Motors had kept up with technology like the computer industry has, we would all be driving $25 cars that got 1,000 miles to the gallon.” In response of Gates’ comments, General Motors issued a press release stating: “if GM had developed technology like Microsoft, we would all be driving cars with the following characteristics: For no reason whatsoever your car would crash twice a day. Every time they repainted the lines on the road, you would have to buy a new car. Occasionally, your car would die on the freeway for no reason, and you would just accept this, restart, and drive on. Occasionally, executing a maneuver such as a left turn would cause your car to shut down and refuse to restart, in which case you would have to reinstall the engine. Joke [2/2] Only one person at a time could use the car, unless you bought “Car95” or “CarNT”. But then you would have to buy more seats. Macintosh would make a car that was powered by the sun, reliable, five times as fast, and twice as easy to drive, but would run on only five percent of the roads. The oil, water temperature, and alternator warning lights would be replaced by a single “general car default” warning light. The airbag system would say “are you sure?” before going off. Occasionally, for no reason whatsoever, your car would lock . | Project Quality Management Project Communication Management SEII-Lecture 8 Dr. Muzafar Khan Assistant Professor Department of Computer Science CIIT, Islamabad. 1 Recap Basic Concepts Cost, profit, profit margin, direct and indirect costs, sunk cost, learning curve theory Estimating costs Rough Order of Magnitude, budgetary, and definitive cost estimates Cost estimation tools and techniques Top-down and bottom-up estimates, and parametric modeling Problems related to IT project costs estimates Determining and controlling budget Earned Value Management 2 Joke [1/2] 3 At a recent computer exposition (COMDEX), Bill Gates, the founder and CEO of Microsoft Corporation, stated: “If General Motors had kept up with technology like the computer industry has, we would all be driving $25 cars that got 1,000 miles to the gallon.” In response of Gates’ comments, General Motors issued a press release stating: “if GM had developed technology like Microsoft, we would all be driving cars with the .
