Lecture Organizational behavior - Chapter 2: Introducing organizational behavior

After reading this chapter, you should be able to answer the following questions: Why are diversity and individual differences important? What is personality? How are personality and stress related? What are individual and cultural values? | Chapter 2 Diversity, Personality, and Values Appreciation opens doors to opportunity 1 Chapter 2 Study Questions Why are diversity and individual differences important? What is personality? How are personality and stress related? What are individual and cultural values? Copyright © 2014 John Wiley & Sons, Inc. 2-2 2 Why are diversity and individual differences important? Individual differences attempts to identify where behavioral tendencies are similar and where they are different. Capitalizing on differences requires an understanding of what they are and valuing the benefits they can offer. Self awareness - being aware of one’s own behaviors, preferences, styles, biases, personalities, and so on. Awareness of others - being aware of the behaviors, preferences, styles, biases, and personalities of others. Copyright © 2014 John Wiley & Sons, Inc. 2-3 3 Why are diversity and individual differences important? Components of Self Self-concept The view individuals have of themselves as . | Chapter 2 Diversity, Personality, and Values Appreciation opens doors to opportunity 1 Chapter 2 Study Questions Why are diversity and individual differences important? What is personality? How are personality and stress related? What are individual and cultural values? Copyright © 2014 John Wiley & Sons, Inc. 2-2 2 Why are diversity and individual differences important? Individual differences attempts to identify where behavioral tendencies are similar and where they are different. Capitalizing on differences requires an understanding of what they are and valuing the benefits they can offer. Self awareness - being aware of one’s own behaviors, preferences, styles, biases, personalities, and so on. Awareness of others - being aware of the behaviors, preferences, styles, biases, and personalities of others. Copyright © 2014 John Wiley & Sons, Inc. 2-3 3 Why are diversity and individual differences important? Components of Self Self-concept The view individuals have of themselves as physical, social, spiritual, or moral beings. Self-esteem A belief about one’s self worth based on overall self-evaluation. Self-efficacy A belief in one’s ability to successfully accomplish a specific task. Copyright © 2014 John Wiley & Sons, Inc. 2-4 4 Why are diversity and individual differences important? Nature versus Nurture Heredity (nature) consists of those factors that are determined at conception, including physical characteristics, gender, and personality factors. Environment (nurture) consists of cultural, social, and situational factors. Copyright © 2014 John Wiley & Sons, Inc. 2-5 5 Why are diversity and individual differences important? Copyright © 2014 John Wiley & Sons, Inc. 2-6 6 Why are diversity and individual differences important? Valuing (or not Valuing) Diversity Discrimination – the flip side of valuing diversity against women and minorities in the workplace. Glass Ceiling Effect – An invisible barrier or “ceiling” that prevents women and minorities from rising

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