Chapter 9 project management. This chapter includes contents: Project planning, project scheduling, project control, CPM/PERT, probabilistic activity times, microsoft project, project crashing and time-cost trade-off. | Lecture Operations management: Creating value along the supply chain (Canadian edition) - Chapter 9 OPERATIONS MANAGEMENT: Creating Value Along the Supply Chain, Canadian Edition Robert S. Russell, Bernard W. Taylor III, Ignacio Castillo, Navneet Vidyarthi § CHAPTER 9 Project Management 1 § Learning Objectives Project Planning Project Scheduling Project Control CPM/PERT Probabilistic Activity Times Microsoft Project Project Crashing and Time-Cost Trade-off 9-2 § Project Management Process Project • unique, one-time operational activity or effort 9-3 § Project Management Process § 9-4 Project Management Process § 9-5 Project Elements Objective Scope Contract requirements Schedules Resources Personnel Control Risk and problem analysis 9-6 § Project Team and Project Manager Project team made up of individuals from various areas and departments within a company Matrix organization a team structure with members from functional areas, depending on skills required Project manager most important member of project team § 9-7 Scope Statement Scope statement a document that provides an understanding, justification, and expected result of a project Statement of work written description of objectives of a project 9-8 § Work Breakdown Structure Work breakdown structure (WBS) Breaks a project into components, subcomponents, activities, and tasks 9-9 § Work Breakdown Structure for Computer Order Processing System Project 9-10 § Responsibility Assignment Matrix Organizational Breakdown Structure (OBS) a chart that shows which organizational units are responsible for work items Responsibility Assignment Matrix (RAM) shows who is responsible for work in a project § 9-11 Responsibility Assignment Matrix 9-12 § Project Scheduling Steps Techniques Define activities Gantt chart Sequence activities .
