Village office development model for E-government based village apparatus performance

This research was conducted to prove the effect of service standards, services, facilities and infrastructure on the performance of village officials. This study also uses an intervening variable, e-Government (computerized). | Village office development model for E-government based village apparatus performance International Journal of Management IJM Volume 11 Issue 5 May 2020 pp. 358-365 Article ID IJM_11_05_035 Available online at http ijm JType IJM amp VType 11 amp IType 5 Journal Impact Factor 2020 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 DOI IAEME Publication Scopus Indexed VILLAGE OFFICE DEVELOPMENT MODEL FOR E-GOVERNMENT BASED VILLAGE APPARATUS PERFORMANCE Ami Dilham Yulinda Baby Karina Fawzeea Sembiring Department of Economic Universitas Sumatera Utara JL. Prof. T. M. Hanafiah Medan Indonesia. Corresponding Author Email amidilham2017@ ABSTRACT The village is the lowest part of governance in the national government structure that has the authority to regulate its own territory autonomous within the framework of the Unitary Republic of Indonesia. The role of the government apparatus as a public servant became the main focus for the community the change in the paradigm of aparatus which was once a ruler to be a public servant. This raises the demand that the government apparatus especially the village apparatus in order to improve their performance to provide the best service to the community. This research was conducted to prove the effect of service standards services facilities and infrastructure on the performance of village officials. This study also uses an intervening variable e-Government computerized . This research was carried out in Percut Sei Tuan Subdistrict which involved 20 villages in the sub-district. The number of research samples is 100 people who are apparatus from each village. Primary data collection in this study used questionnaires and interviews while secondary data collection was carried out using literature. This research uses Structural Equation Modeling SEM with the help of Smart PLS software. The results of this study are expected to be .

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