The effect of hidden quality cost on supply chain management of sales and market share

This study engaged in the measurement and calculation of hidden quality costs in a sound and scientific manner in order to find solutions to the problem and achieve the research objectives. Increase in the sales and profits and market share of the economic unit and satisfaction of the customer are achieved through the effective the management of these costs. A deductive approach was employed in the study and a number of conclusions were made from the analysis of the results. | 526 Int. J Sup. Chain. Mgt Vol. 8 No. 1 February 2019 The Effect of Hidden Quality Cost on Supply Chain Management of Sales and Market Share Mohamed K. Hameed1 Thamer Kadhim Al-abedi2 Zeina khdier abass3 1 Finance and Banking Department College of Administration and Economics Mustansiriyah University Iraq. 2 3 Accounting Department College of Administration and Economics Mustansiriyah University Iraq. 1 sun78moh@ 2 thamer_kadhim@ 3 Zeinaaljalad@ Abstract-There have been difficulties in managing costs organizations and companies active in the field. In effectively which have led to reduction in both market general the supply chain is a chain that includes all and sales share. This study aimed to find remedies to activities related to the flow of goods and the the challenge of determining and measuring the conversion of materials from the stage of provision hidden quality costs due to its negative effect on the of the raw material to the stage of delivery of the customer satisfaction. This study engaged in the measurement and calculation of hidden quality costs final product to the consumer. Supply chain in a sound and scientific manner in order to find management is the process of integrating supply solutions to the problem and achieve the research chain activities and related information flows by objectives. Increase in the sales and profits and market improving and coordinating activities in the supply share of the economic unit and satisfaction of the chain of production and supply. The main customer are achieved through the effective the components of the supply chain are the program management of these costs. A deductive approach was source fabrication delivery return. employed in the study and a number of conclusions were made from the analysis of the results. First the The economy has become aspiring and becoming study conclude that lack of information as provided by harder to meet the needs and desires of customers in

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