Các văn bản đi kèm với hình ảnh của mình kêu gọi các khóa lên giám đốc điều hành để "thư giãn" để làm chậm tại khách sạn Sheraton. Người đàn ông này đi vết thương đã và vẫn là một biểu tượng mạnh của người dân trong tương lai, hàng triệu người trong số họ cảm thấy giống như điều khiển và vội vã như thể họ, quá, có một chìa khóa khổng lồ ở phía sau. Các cá nhân trung bình biết rất ít và quan tâm ít. | the right to make managerial decisions. Today the managers are losing their monopoly on decision-making. More and more says Professor Read of McGill the specialists do not fit neatly together into a chain-of-command system and cannot wait for their expert advice to be approved at a higher level. With no time for decisions to wend their leisurely way up and down the hierarchy advisors stop merely advising and begin to make decisions themselves. Often they do this in direct consultation with the workers and ground-level technicians. As a result says Frank Metzger director of personnel planning for International Telephone and Telegraph Corporation You no longer have the strict allegiance to hierarchy. You may have five or six different levels of the hierarchy represented in one meeting. You try to forget about salary level and hierarchy and organize to get the job done. Such facts according to Professor Read represent a staggering change in thinking action and decision-making in organizations. Quite possibly he declares the only truly effective methods for preventing or coping with problems of coordination and communication in our changing technology will be found in new arrangements of people and tasks in arrangements which sharply break with the bureaucratic tradition. It will be a long time before the last bureaucratic hierarchy is obliterated. For bureaucracies are well suited to tasks that require masses of moderately educated men to perform routine operations and no doubt some such operations will continue to be performed by men in the future. Yet it is precisely such tasks that the computer and automated equipment do far better than men. It is clear that in super-industrial society many such tasks will be performed by great self-regulating systems of machines doing away with the need for bureaucratic organization. Far from fastening the grip of bureaucracy on civilization more tightly than before automation leads to its overthrow. As machines take over routine
