Một vấn đề khác làm việc là một lịch trình quá tải. Huấn luyện viên không thể lập kế hoạch mới của họ khách hàng, kinh doanh đi kèm bất cứ khi nào nó sẽ xảy ra. Huấn luyện viên không có thể lên lịch khi khách hàng của họ có khủng hoảng | How Do You Select a Coach 35 Another working issue is an overloaded schedule. Coaches cannot schedule their new clients business comes in whenever it happens to come in. Coaches cannot schedule when their clients have crises or go on long vacations or business trips. Each client thinks and perhaps deserves to think that he or she is the only client the coach has but that s obviously not the case. How many clients should a coach have at any one time There s no magic number but there shouldn t be so many that the coach can t find time for each client when needed. In terms of who the coach is two related points are worth mentioning. The first has to do with big egos. The goal of coaching is to make a success out of the client not the coach. Everyone wants to look good but a coach can t do that at the expense of a client. On the contrary the coach must be the client s cheerleader. Why would a coach want to display a big ego Because coaches sometimes do self-serving things or perhaps that s just the way the coach is wired. Whatever the reason it s not good. A related issue has to do with authenticity. Being a coach isn t just a role and the coach shouldn t be wearing a mask that says I m a coach. Coaching requires truly human connections not role playing. The coach needs to connect to the client to hear and feel what the client is thinking and feeling and to respond with genuineness. Internal Coaches In some large organizations there are professionals who do coaching of other employees. These internal coaches do essentially the same job as their external counterparts. It may be a full-time job or they may have other duties as well such as leadership training succession planning or organization development. Internal coaches embedded in an organization are usually connected with HR in some capacity and usually provide other services as well as coaching. Sometimes they may be doing internal coaching 36 Executive Coaching exclusively even if it is on a part-time basis. The
