Chapter 14 - Organizational change and development. After reading the material in this chapter, you should be able to: Describe a global mind-set, and explain how to build its three-component forms of capital; identify and describe the nine cultural dimensions from the GLOBE project; describe the differences between individualistic cultures and collectivist cultures. | organizational change and development Pages 528-566. KNOWLEDGE OBJECTIVES Describe three major internal pressures for change. Identify and explain six major external pressures for change. Describe the three-phase model of planned change. Discuss important tactical choices involving the speed and style of a change effort. Explain the four general causes of resistance to change and the tactics that can be used to address each cause. Discuss the role of the DADA syndrome in organizational change. Describe the basic organization development (OD) model and discuss OD interventions, including relationship techniques and structural techniques. ? See page 528. PRESSURES FOR CHANGE Adapted from Exhibit 14-1: Internal and External Pressures for Organizational Change Introduction or Removal of Government Regulations Life-Cycle Forces Growing International Interdependence Changes in Demographics Shifting Political Dynamics Changes in Societal Values Technological Advances Aspirations Pressure . | organizational change and development Pages 528-566. KNOWLEDGE OBJECTIVES Describe three major internal pressures for change. Identify and explain six major external pressures for change. Describe the three-phase model of planned change. Discuss important tactical choices involving the speed and style of a change effort. Explain the four general causes of resistance to change and the tactics that can be used to address each cause. Discuss the role of the DADA syndrome in organizational change. Describe the basic organization development (OD) model and discuss OD interventions, including relationship techniques and structural techniques. ? See page 528. PRESSURES FOR CHANGE Adapted from Exhibit 14-1: Internal and External Pressures for Organizational Change Introduction or Removal of Government Regulations Life-Cycle Forces Growing International Interdependence Changes in Demographics Shifting Political Dynamics Changes in Societal Values Technological Advances Aspirations Pressure for Change See page 531. INTERNAL PRESSURES FOR CHANGE ASPIRATION-PERFORMANCE DISCREPANCIES Aspirations develop through; past aspirations past performance comparison with others See pages 531-532. INTERNAL PRESSURES FOR CHANGE LIFE-CYCLE FORCES See page 532. INTEGRATIVE LIFE-CYCLE MODEL Adapted from Exhibit 14-2: Integrative Life-Cycle Model Entrepreneurial Stage Collectivity Stage Formalization and Control Stage Elaboration Stage Need for additional people Need for stability and structure Need for balance See page 532. EXTERNAL PRESSURES FOR CHANGE Technological Advances Government Regulations Societal Values Political Dynamics Demographics International Interdependence See pages 534-539. PLANNED CHANGE See page 539. Adapted from Exhibit 14-3: Process of Planned Change See page 539. FACTORS TO CONSIDER Position Power Informal Credibility Expertise Proven Leadership See pages 542-543. TACTICAL CHOICES Speed of Change Urgency Degree of Support Amount and Complexity Competitive .
