Managing Your Business with Outlook 2003 for Dummies 16. Trong cuốn sách này, các bạn có thể biết cách làm thế nào để tổ chức, lãnh đạo nhóm của bạn và doanh nghiệp của bạn bằng cách tạo ra các thủ tục cho các mục tiêu kiểm soát, thông tin liên lạc thông qua e-mail, kiểm soát bán hàng, hoạt động tiếp thị, nhiệm vụ, và chia sẻ thông tin. | Chapter 8 Surfing Over the E-mail Hiah Tide 131 This option applies the new rule to all existing messages in your Inbox. 13. Make sure that the Turn On This Rule option is checked and click Finish. Figure 8-7 shows a sample rule setup. Figure 8-7 The Rules And Alerts list shows the new rule. Attaching previous messages An industrial site manager complained to me about how much time he was wasting reading messages that go back and forth many times. He has to read from the last to the first message to understand the whole picture and solve the problem. To avoid confusing back-and-forth messages configure your e-mail system to reply with the prior message attached instead of being at the end of the message text. To be more effective this practice should be taught to the whole team as a company rule. To configure Outlook to automatically attach previous messages when you reply to them is easy. Here s how 1. Choose Tools1 Options. The Options dialog box appears. 2. Click the E-Mail Options button. 3. Select Attach Original Message from the When Replying To A Message drop-down list as shown in Figure 8-8. 132 Part III Handling Communication and Collaboration 4. Click OK. The dialog box closes. Figure 8-8 The E-mail Options dialog box enables you to attach the prior message instead of including it in the answer text. The Zen of Inbox Management The Zen of Inbox management is a set of rules that lets you finish the day with no e-mails parked in your Inbox. To achieve this goal follow the path to Inbox bliss Think of your Inbox as a tollgate and not a parking lot. Every message that arrives should be read and an action taken to reply move or delete it. Remember the John Wayne rule If the sender is unknown delete first and ask no questions. Don t be distracted by what s on the Subject line. Read the e-mail now answer it and then move it to the appropriate folder or delete it. Reply immediately to all messages that require short answers and then delete the original message .
