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Health and Quality of Life Outcomes BioMed Central Research Open Access Patients' satisfaction

Health and Quality of Life Outcomes BioMed Central Research Open Access Patients' satisfaction and quality of life in coronary artery disease Mohsen Asadi-Lari1, Chris Packham2 and David Gray*1 Address: 1Division of Cardiovascular Medicine, University Hospital, Nottingham, NG7 2UH, UK and 2Division of Epidemiology & Public Health, University of Nottingham, UK Email: Mohsen Asadi-Lari - msxma@nottingham.ac.uk; Chris Packham - Chris.Packham@nottingham.ac.uk; David Gray* - d.gray@nottingham.ac.uk * Corresponding author Published: 22 October 2003 Health and Quality of Life Outcomes 2003, 1:57 This article is available from: http://www.hqlo.com/content/1/1/57 Received: 09 July 2003 Accepted: 22 October 2003 © 2003 Asadi-Lari et al; licensee BioMed Central Ltd. This is an Open Access article: verbatim copying. | BioMed Central Health and Quality of Life Outcomes Research Open Access Patients satisfaction and quality of life in coronary artery disease Mohsen Asadi-Lari1 Chris Packham2 and David Gray 1 Address 1Division of Cardiovascular Medicine University Hospital Nottingham NG7 2UH UK and 2Division of Epidemiology Public Health University of Nottingham UK Email Mohsen Asadi-Lari - msxma@nottingham.ac.uk Chris Packham - Chris.Packham@nottingham.ac.uk David Gray - d.gray@nottingham.ac.uk Corresponding author Published 22 October 2003 Received 09 July 2003 Accepted 22 October 2003 Health and Quality of Life Outcomes 2003 1 57 r This article is available from http www.hqlo.cOm content 1 1 57 2003 Asadi-Lari et al licensee BioMed Central Ltd. This is an Open Access article verbatim copying and redistribution of this article are permitted in all media for any purpose provided this notice is preserved along with the article s original URL. Abstract Objectives To assess satisfaction of survivors of coronary artery diseases CAD with healthcare services and to determine whether specific components of standard health-related quality of life HRQL assessment tools might identify areas of satisfaction and dissatisfaction. Method A specific tool developed to provide a comprehensive assessment of healthcare needs was administered concomitantly with generic and specific HRQL instruments on 242 patients with CAD admitted to an acute coronary unit during a single year. Results 92.5 of patients confirmed their trust in and satisfaction with the care given by their General Practitioner even so one third experienced difficulty getting an appointment and a quarter wanted more time for each consultation or prompt referral to a specialist when needed. Around a third expressed dissatisfaction with advice from the practice nurse or hospital consultant. Overall 54 were highly satisfied with services 33 moderately satisfied and 13 dissatisfied. Cronbach s alpha was 0.87 the corrected total-item .