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volunteering To Arbitrate Through Predispute Arbitration Clauses -The Average Consumer's Experience

Although private arbitration has long been used in commercial transactions and labor-management relations, specifying arbitration for disputes arising from consumer contracts is relatively recent.Many are concerned that consumers do not fully understand the "small print" in such agreements, which are offered on a take-it-or-leave-it basis. The authors found that although businesses seem to be plac