Đang chuẩn bị liên kết để tải về tài liệu:
Lecture Business (4/e): Chapter 10 - Ferrell, Hirt, Ferrell

Chapter 10 - Managing human resources. Learning objectives of this chapter include: Define human resources management and explain its significance; summarize the processes of recruiting and selecting human resources for a company; discuss how workers are trained and their performance appraised; identify the types of turnover companies may experience, and explain why turnover is an important issue;. | Part 4 Creating the Human Resource Advantage © 2015 McGraw-Hill Education. 1 CHAPTER 9 Motivating the Workforce CHAPTER 10 Managing Human Resources 10-2 2 Learning Objectives LO 10-1 Define human resources management and explain its significance. LO 10-2 Summarize the processes of recruiting and selecting human resources for a company. LO 10-3 Discuss how workers are trained and their performance appraised. LO 10-4 Identify the types of turnover companies may experience and explain why turnover is an important issue. LO 10-5 Specify the various ways a worker may be compensated. LO 10-6 Discuss some of the issues associated with unionized employees, including collective bargaining and dispute resolution. LO 10-7 Describe the importance of diversity in the workforce. 10-3 3 Nature of Human Resource Management 10-4 4 Planning for Human Resources Needs 10-5 5 Recruiting and Selecting New Employees 10-6 6 Developing the Workforce 10-7 7 Developing the Workforce 10-8 8 Financial . | Part 4 Creating the Human Resource Advantage © 2015 McGraw-Hill Education. 1 CHAPTER 9 Motivating the Workforce CHAPTER 10 Managing Human Resources 10-2 2 Learning Objectives LO 10-1 Define human resources management and explain its significance. LO 10-2 Summarize the processes of recruiting and selecting human resources for a company. LO 10-3 Discuss how workers are trained and their performance appraised. LO 10-4 Identify the types of turnover companies may experience and explain why turnover is an important issue. LO 10-5 Specify the various ways a worker may be compensated. LO 10-6 Discuss some of the issues associated with unionized employees, including collective bargaining and dispute resolution. LO 10-7 Describe the importance of diversity in the workforce. 10-3 3 Nature of Human Resource Management 10-4 4 Planning for Human Resources Needs 10-5 5 Recruiting and Selecting New Employees 10-6 6 Developing the Workforce 10-7 7 Developing the Workforce 10-8 8 Financial Compensation 10-9 9 Compensating the Workforce 10-10 Many companies pay on an incentive system, such as: 10 Compensating the Workforce 10-11 . 11 Managing Unionized Employees 10-12 12 Managing Unionized Employees 10-13 13 Managing Unionized Employees 10-14 If labor and management still fail to reach an agreement, they have three forms of outside resolution: Compulsory arbitration is when the government requests arbitration to end a strike 14 Importance of Workforce Diversity 10-15 Many companies strive to improve their working environment through .