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Lecture Fundamentals of human resource management (5/e) - Chapter 4: Managing human resources

After reading chapter 4, you should be able to: Summarize the elements of work flow analysis; describe how work flow is related to an organization's structure; define the elements of a job analysis, and discuss their significance for human resource management; tell how to obtain information for a job analysis; summarize recent trends in job analysis;. | FUNDAMENTALS OF HUMAN RESOURCE MANAGEMENT 5TH EDITION BY R.A. NOE, J.R. HOLLENBECK, B. GERHART, AND P.M. WRIGHT CHAPTER 4 ANALYZING WORK AND DESIGNING JOBS Work Flow In Organizations Figure 4.1: Developing a Work Flow Analysis Job Analysis Process of getting detailed information about jobs. Importance of Job Analysis Job analysis is the building block of all HRM functions. Almost every HRM program requires some type of information determined by job analysis. Work redesign HR planning Selection Training Performance appraisal Career planning Job evaluation Figure 4.5: Approaches to Job Design Designing Jobs That Motivate: The Job Characteristics Model Skill variety – extent a job requires a variety of skills to carry out tasks involved. Task identity – degree a job requires completing a “whole” piece of work from beginning to end. Task significance – extent the job has an impact on people. Autonomy – degree the job allows an individual to make decisions about the way work will be carried out. Feedback - extent to a person receives clear information about performance effectiveness from the work itself. Figure 4.6: Characteristics of a Motivating Job Designing Jobs That Motivate Job Enlargement Designing Jobs That Motivate Flexible Work Schedules Employees may choose starting and ending times within guidelines. Work schedule that allows time for family and community interests. Two part-time employees complete tasks associated with a single job. Enables an organization to attract or retain employees who want time to attend to other matters. Flextime Job Sharing Telework –doing one’s work away from a centrally located office Designing Ergonomic Jobs Ergonomics – study of interface between individuals’ physiology and characteristics of physical work environment. Goal is to minimize physical strain on the worker by structuring physical work environment around the way the human body works. Redesigning work to make it more worker- . | FUNDAMENTALS OF HUMAN RESOURCE MANAGEMENT 5TH EDITION BY R.A. NOE, J.R. HOLLENBECK, B. GERHART, AND P.M. WRIGHT CHAPTER 4 ANALYZING WORK AND DESIGNING JOBS Work Flow In Organizations Figure 4.1: Developing a Work Flow Analysis Job Analysis Process of getting detailed information about jobs. Importance of Job Analysis Job analysis is the building block of all HRM functions. Almost every HRM program requires some type of information determined by job analysis. Work redesign HR planning Selection Training Performance appraisal Career planning Job evaluation Figure 4.5: Approaches to Job Design Designing Jobs That Motivate: The Job Characteristics Model Skill variety – extent a job requires a variety of skills to carry out tasks involved. Task identity – degree a job requires completing a “whole” piece of work from beginning to end. Task significance – extent the job has an impact on people. Autonomy – degree the job allows an individual to make decisions about the .