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Lecture Computing for management - Chapter 18

Lecture 18 - Strategic uses of information technology. After studying this chapter you will be able to understand: Strategic uses of IT, historical overview, cheap revolution, definitions review, e-business drivers, how IT still matters, working inward,. | Strategic Uses of Information Technology Lecture 18 Summary of Previous Lecture In the previous lecture we have learnt about, Information System Job Concepts Old role versus new role IT head responsibilities Information System management Framework Terminologies Escalating benefits of IT Waves of innovation SABRE system international, a case study Traditions functions of IS Summary of Previous Lecture IS LITE, a new concept CIO responsibilities CIO roles Leading Governing Investing Managing CIO Office Today’s Lecture Strategic uses of IT, Historical overview Whither the internet revolution? Cheap Revolution Profitability of IT revolution GRAINGER Case Study Definitions review E-Business Drivers Does IT Still Matter? Nicholas Carr Today’s Lecture How IT still matters Working inward Working outward Working Across Working Inward B2E, Intranet Intranet Applications General Electric Case Study Today’s Lecture Fostering a sense of belonging Working Outward B2C Electronic Tenders Getting closer to customers Amazon.com web example Problems and Advantages of Working outward The E-Business Model Today’s Lecture Working Across B2B model Coordinating with co-suppliers Levels of system integration What is a Value chain? DELL Computer case Example Summary Introduction Use of the Internet by businesses in mid/late ’90s set off a revolution in the use of IT Utilizing the Internet to conduct business became the strategic use of IT Strategic = having a significant, long-term impact on a firm’s growth, industry and $$ Introduction Strategic Uses of IT -- Short History 1st edition Mid 1980s, hot topic = end user computing (working inward) Personal computers were invented. Organizations were helping employees learn about PCs. In this sense they were “Working Inward” to gain advantages. Introduction Strategic Uses of IT -- Short History 2nd edition Late ’80s strategic use focused outward to gain competitive advantage PC has became a common among organizations. Organizations | Strategic Uses of Information Technology Lecture 18 Summary of Previous Lecture In the previous lecture we have learnt about, Information System Job Concepts Old role versus new role IT head responsibilities Information System management Framework Terminologies Escalating benefits of IT Waves of innovation SABRE system international, a case study Traditions functions of IS Summary of Previous Lecture IS LITE, a new concept CIO responsibilities CIO roles Leading Governing Investing Managing CIO Office Today’s Lecture Strategic uses of IT, Historical overview Whither the internet revolution? Cheap Revolution Profitability of IT revolution GRAINGER Case Study Definitions review E-Business Drivers Does IT Still Matter? Nicholas Carr Today’s Lecture How IT still matters Working inward Working outward Working Across Working Inward B2E, Intranet Intranet Applications General Electric Case Study Today’s Lecture Fostering a sense of belonging Working Outward B2C Electronic Tenders Getting