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Ebook Principles of information systems (13/E): Part 2

(BQ) Part 2 book “Principles of information systems” has contents: Electronic and mobile commerce, enterprise systems, business intelligence and analytics, knowledge management and specialized information systems, cybercrime and information system security, and other contents. | www.downloadslide.net PART 3 Business Information Systems Chapter 7 Electronic and Mobile Commerce Chapter 8 Enterprise Systems Chapter 9 Business Intelligence and Analytics Chapter 10 Knowledge Management and Specialized Information Systems Sergey Nivens/Shutterstock.com 295 Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 www.downloadslide.net CHAPTER Electronic and Mobile Commerce 7 Rawpixel.com/Shutterstock.com Copyright 2018 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Did You www.downloadslide.net Know? • Although the business-to-consumer market grabs more of the news headlines, the B2B market is considerably larger and is growing more rapidly. B2B sales within the United States were estimated to be over $780 billion in 2015, twice the size of B2C commerce. • Target reported that cyberthieves compromised the credit card data and personal information including phone numbers, email and home addresses, credit and debit card numbers, PINS, expiration dates, and magnetic stripe data of as many as 110 million of its customers. Within two days after the Target data breach was announced, a class action lawsuit was filed claiming that Target was negligent in its failure to implement and maintain reasonable security procedures and practices. Principles Learning Objectives • Electronic and mobile commerce are evolving, providing new ways of conducting business that present both potential benefits and problems. • Describe the current status of various forms of e-commerce, including B2B, B2C, C2C, and e-government. • Outline a multistage purchasing model that describes how e-commerce works. • Define m-commerce and identify some of its unique challenges. • E-commerce and m-commerce can be used in many innovative ways to improve the operations of an organization. • Identify several e-commerce