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Factors affecting employees’ attitudes and tendency to resign caused by organizational change

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This study aims at evaluating factors that affect acceptance, resistance and resignation among employees when organizational change takes place. The results showed that employees’ commitment to and trust in organization have positive effects whereas perception of status loss has negative effects on acceptance of organizational change. | 144 | Huỳnh Thị Thu Thanh – Cao Hào Thi | 144 - 160 Factors Affecting Employees’ Attitudes and Tendency to Resign Caused by Organizational Change HUỲNH THỊ THU THANH HCM University of Technology Email:httthanh@hcmut.edu.vn, thanhhuynh306@gmail.com CAO HÀO THI HCM University of Technology Email: chthi@hcmut.edu.vn ARTICLE INFO Article history: Received: June 11, 2013 Received in revised form Aug. 12, 2013 Accepted: Dec. 31, 2013 Keywords: influential factors, organizational change, attitudes toward organizational changes, resignation tendency. ABSTRACT Organizational change is inevitable for survival and growth in the current dynamic business environment. Under the pressure of external and internal environments such as economic policies, behaviors of competitors, visions of companies, mergers, acquisitions, etc. every organization is forced to change. However, organizational change does not always bring expected results for all organizations. The most common reason for the failure of organizational change is the employees’ resistance to change. This study aims at evaluating factors that affect acceptance, resistance and resignation among employees when organizational change takes place. The results showed that employees’ commitment to and trust in organization have positive effects whereas perception of status loss has negative effects on acceptance of organizational change. On the other hand, commitment and trust of employees with organization have negative effects whereas workplace stress has positive impacts on the resistance to organizational change. Additionally, employees with resistance to changes tend to quit their jobs. Goodness of fit of the general model based on path analysis is 64.6%. Factors Affecting Employees’ Attitudes JED No.219 January 2014| 145 1. INTRODUCTION Today’s society is constantly moving and offers non-stop challenges of change. The development and global competition boost pressure on organizations, requiring from them certain .