Đang chuẩn bị liên kết để tải về tài liệu:
Slide bài giảng: Telephoning and changing schedules

Bài giảng tiếng Anh chủ đề dành cho các bạn yêu thích học môn anh văn tham khảo, ôn tập phần ngữ pháp tiếng anh để giao tiếp tiếng anh tốt. | Claire Hallan Speaking I’d like to speak to Ms Lanson, please. I’m sorry, her line is engaged. Would you like to leave a message Would you mind spelling that, please? The reason I’m phoning is to What time would suit you? Could you make it next Tuesday? I’m afraid I’m not available then Yes, Thursday suits me fine. A for Apple B for Boy C for Cat D for Dog E for Elephant F for Freddy/Fish G for Goat H for Hello I for India J for Julia K for King L for Larry/Leopard M for Mary N for Nancy O for Oliver P for Percy Q for Question R for Radio S for Steven T for Terry/Towel U for Unicorn V for Venus W for Work X for X-ray Y for Yacht Z for Zebra I’m afraid I’m tied up all day on Thursday. Can you get back to me first thing tomorrow? Just a minute. I’ll put you through. We were cut off earlier. Could you read that back to me? The line’s busy. Will you hold? There’s some interference. I’ll hang up and call you again. The line’s very faint. Could you speak up a bit? Could you bear with me | Claire Hallan Speaking I’d like to speak to Ms Lanson, please. I’m sorry, her line is engaged. Would you like to leave a message Would you mind spelling that, please? The reason I’m phoning is to What time would suit you? Could you make it next Tuesday? I’m afraid I’m not available then Yes, Thursday suits me fine. A for Apple B for Boy C for Cat D for Dog E for Elephant F for Freddy/Fish G for Goat H for Hello I for India J for Julia K for King L for Larry/Leopard M for Mary N for Nancy O for Oliver P for Percy Q for Question R for Radio S for Steven T for Terry/Towel U for Unicorn V for Venus W for Work X for X-ray Y for Yacht Z for Zebra I’m afraid I’m tied up all day on Thursday. Can you get back to me first thing tomorrow? Just a minute. I’ll put you through. We were cut off earlier. Could you read that back to me? The line’s busy. Will you hold? There’s some interference. I’ll hang up and call you again. The line’s very faint. Could you speak up a bit? Could you bear with me for a minute? Could we put off our meeting? Something important has come up. Role Play Student A Phone Acorn Chemicals. Ask to speak to these people: John Anderson at Extension 531 Dr. Rubin in the research Department Student B You work for Acorn Chemicals. Deal with incoming phone calls. Extension 531 is engaged Dr Rubin is on holiday. Role Play 2 Student A You work for Commercial Insurance. Deal with incoming phone calls. Sue Waite is in a meeting. Mrs. Johnson is at lunch. Student B Phone Commercial Insurance. Ask to speak to these people: Sue Waite in the Customer Service Department. Mrs. Johnson in the Marketing Department. Scheduling and Rescheduling Watch out for differences in the way people talk about times: 2:30 can be half past two, Fourteen-thirty, or even half-two. Always check 12:00 as 12a.m is midnight not midday. If possible get e-mail or text confirmation of times and venues to avoid confusion. Scheduling and rescheduling When rescheduling an appointment it is .