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An integrated process model for root cause failure analysis based on reality charting, FMEA and DEMATEL

In this paper, an integrated process model is developed using Reality Charting, FMEA and DEMATEL to understand and implement RCFA effectively. The proposed process model has eight main steps. | An integrated process model for root cause failure analysis based on reality charting FMEA and DEMATEL International Journal of Data and Network Science 4 2020 225 236 Contents lists available at GrowingScience International Journal of Data and Network Science homepage www.GrowingScience.com ijds An integrated process model for root cause failure analysis based on reality charting FMEA and DEMATEL Mohsen Cheshmberaha Alireza Naderizadehb Abutaleb Shafaghata and Mohammad Karimi Nokabadic a Faculty of Management amp Industrial Engineering Malek Ashtar University of Technology Iran b Student of Management amp Industrial Engineering Malek Ashtar University of Technology Iran c Researcher in Management Field Iran CHRONICLE ABSTRACT Article history Root cause failure analysis RCFA is a structured process to acknowledge cause and effect rela- Received September 11 2018 tionship of failure or unfavorable events in the organization in order to prevent repetition or re- Received in revised format Sep- duction of failures. There are various tools for RCFA like interviewing fault tree analysis FTA tember 11 2019 5 whys failure mode and effects analysis FMEA Pareto analysis and storytelling method with Accepted December 12 2019 Available online December 12 different strengths and weaknesses. In this paper an integrated process model is developed using 2019 Reality Charting FMEA and DEMATEL to understand and implement RCFA effectively. The Keywords proposed process model has eight main steps. The presented model in a case study for the UTD- RCFA 20 engine is implemented and thus in addition to the use of supporting research in model devel- Reality Charting opment real data as well as the approval of the UTD-20 analysis team members are assisted to FMEA validate the proposed model. DEMATEL UTD-20 2020 by the authors licensee Growing Science Canada. 1. Introduction Recognition of the roots of poor quality and failures is a key approach and an essential step for improving .