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Radio frequency identification (RFID) technology as a strategic tool towards higher performance of supply chain operations in textile and apparel industry of Malaysia

This study examined the effective supply chain activities through radio frequency identification (RFID) using survey method to collect the necessary data. | Radio frequency identification RFID technology as a strategic tool towards higher performance of supply chain operations in textile and apparel industry of Malaysia Uncertain Supply Chain Management 7 2019 215 226 Contents lists available at GrowingScience Uncertain Supply Chain Management homepage www.GrowingScience.com uscm Radio frequency identification RFID technology as a strategic tool towards higher performance of supply chain operations in textile and apparel industry of Malaysia Azlan Alia and Muhammad Haseebb a University College of Technology Sarawak Malaysia b Taylors Business School TBS Taylors University Lakeside Campus 1 Jalan Taylors Subang Jaya Selangor Malaysia Malaysia CHRONICLE ABSTRACT Article history The Textile and Apparel industry of Malaysia used to contribute about 1.2 of gross domestic Received June 29 2018 product GDP in the past. However this position has followed a reverse trend in recent years. Accepted October 10 2018 The imports were increased as compared to the exports which decreased the overall contribution Available online of Textile and Apparel industry between 2015 and 2016. To address this issue this study October 10 2018 Keywords examined the effective supply chain activities through radio frequency identification RFID Supply Chain using survey method to collect the necessary data. Questionnaires were distributed among the Textile and Apparel T amp A employees of Textile and Apparel companies. While analyzing the data by using PLS-SEM it Radio Frequency Identification was found that RFID was contributing majorly in supply chain operations and maintained RFID significant and positive effect on the performance of supply chain. Moreover staff services Service Quality quality had moderating role between RFID and the operations of Textile and Apparel industry. ICT The study is one of the first attempts to examine the effect of RFID on supply chain operations Delivery Time of Textile and Apparel companies. Thus the current study