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Jordanian consumers satisfaction with electrical appliances after-sale services

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The study aimed to identify the extent of Jordanian costumers' satisfaction with electrical appliances' after-sale services offered by both LG and Samsung companies. The researcher used the analytic descriptive approach for data collection from the primary resources through developing a questionnaire for the purposes of this study. The sample of the study included 400 clients for L.G and Samsung companies. | Jordanian consumers satisfaction with electrical appliances after-sale services