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Deming's Total Quality Management (English Version)_Chapter I

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Deming's Total Quality Management is a variation on Scientific Management applied to work processes Chapter I: Fundamentals of Scientific Management Chapter II: The Principles of Scientific Management INTRODUCTION President Roosevelt, in his address to the Governors at the White House, prophetically remarked that "The conservation of our national resources is only preliminary to the larger question of national efficiency." The whole country at once recognized the importance of conserving our material resources and a large movement has been started which will be effective in accomplishing this object. As yet, however, we have but vaguely appreciated the importance of "the larger question of increasing our. | Deming s Total Quality Management English Version _Chapter I Deming s Total Quality Management is a variation on Scientific Management applied to work processes Chapter I Fundamentals of Scientific Management Chapter II The Principles of Scientific Management INTRODUCTION President Roosevelt in his address to the Governors at the White House prophetically remarked that The conservation of our national resources is only preliminary to the larger question of national efficiency. The whole country at once recognized the importance of conserving our material resources and a large movement has been started which will be effective in accomplishing this object. As yet however we have but vaguely appreciated the importance of the larger question of increasing our national efficiency. We can see our forests vanishing our water-powers going to waste our soil being carried by floods into the sea and the end of our coal and our iron is in sight. But our larger wastes of human effort which go on every day through such of our acts as are blundering ill-directed or inefficient and which Mr Roosevelt refers to as a lack of national efficiency are less visible less tangible and are but vaguely appreciated. We can see and feel the waste of material things. Awkward inefficient or ill-directed movements of men however leave nothing visible or tangible behind them. Their appreciation calls for an act of memory an effort of the imagination. And for this reason even though our daily loss from this source is greater than from our waste of material things the one has stirred us deeply while the other has moved us but little. As yet there has been no public agitation for greater national efficiency no meetings have been called to consider how this is to be brought about. And still there are signs that the need for greater efficiency is widely felt. The search for better for more competent men from the presidents of our great companies down to our household servants was never more vigorous .