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Lecture Electronic commerce - Chapter 1: Overview of Electronic Commerce

Lecture Electronic commerce - Chapter 1: Overview of Electronic Commerce learning objectives: Define electronic commerce (EC) and describe its various categories; Describe and discuss the content and framework of EC; Describe the major types of EC transactions; Describe the digital revolution as a driver of EC; Describe the business environment as a driver of EC. | Chapter 1 Overview of Electronic Commerce 2008 Pearson Prentice Hall Electronic Commerce 2008 Efraim Turban et al. Learning Objectives 1. Define electronic commerce EC and describe its various categories. 2. Describe and discuss the content and framework of EC. 3. Describe the major types of EC transactions. 4. Describe the digital revolution as a driver of EC. 5. Describe the business environment as a driver of EC. 1-2 Learning Objectives 6. Describe some EC business models. 7. Describe the benefits of EC to organizations consumers and society. 8. Describe the limitations of EC. 9. Describe the contribution of EC to organizations responding to environmental pressures. 10. Describe online social and business networks. 1-3 Electronic Commerce Definitions and Concepts electronic commerce EC The process of buying selling or exchanging products services or information via computer networks 1-4 Electronic Commerce Definitions and Concepts EC can be defined from these perspectives Business process Service Learning Collaboration Community 1-5 Electronic Commerce Definitions and Concepts e-business A broader definition of EC that includes not just the buying and selling of goods and services but also servicing customers collaborating with business partners and conducting electronic transactions within an organization 1-6 Electronic Commerce Definitions and Concepts Pure versus Partial EC EC can take several forms depending on the degree of digitization 1. the product service sold 2. the process e.g. ordering payment fulfillment 3. the delivery method 1-7 Electronic Commerce Definitions and Concepts 1-8 Electronic Commerce Definitions and Concepts brick-and-mortar old economy organizations Old-economy organizations corporations that perform their primary business off-line selling physical products by means of physical agents virtual pure-play organizations Organizations that conduct their business activities solely online 1-9 Electronic Commerce Definitions and Concepts .