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The Email Edge

One of the joys of the Internet is the culture of knowledge sharing. In that tradition, a number of people contributed their knowledge to this booklet. Chief among them are the members of the Seattle Chapter of Webgrrls International. | The Email Edge 101 tips for maximizing the power and minimizing the hassle of email Molly Gordon CPC Published by Ladybug Press in an exclusive online edition. Not for resale. Copyright 2000 Molly Gordon. All rights reserved. molly@mollygordon.com For permission to reprint or to use as a premium contact Molly Gordon PO Box 10774 Bainbridge Island WA 98110 or email molly@mollygordon.com The Email Edge Foreword Table of Contents Contents ii Foreword iii Acknowledgements iv How to Use this Booklet v 101 Email Tips Getting an Email Program 1 Headers 1 Netiquette 2 Keyboard Know How 5 Forwarding Messages 6 Formatting 8 Attachments 9 Security 11 Spam 11 Viruses 12 Learning More 15 Email Newsletters 16 Bibliography 17 About the Author 18 A Word about Coaching 19 Page .