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Module 1: Introduction to Change and Configuration Management Design

To reduce the costs associated with managing a diverse set of organizational needs, many organizations are moving toward a highly managed computing environment based on a successfully designed Change and Configuration Management (CCM) infrastructure. In this module, you will learn how to analyze such needs and develop a plan for a CCM infrastructure that will meet them. | MICROSOFT and CERTIFICATION Official Curriculum Module 1 Introduction Contents Overview Introduction to Change and Configuration Management Defining the Requirements for CCM Defining the CCM Solution Selecting a Course of Action Review to Change and Configuration Management Design 1 2 9 26 35 41 Microsoft Information in this document including URL and other Internet Web site references is subject to change without notice. Unless otherwise noted the example companies organizations products domain names e-mail addresses logos people places and events depicted herein are fictitious and no association with any real company organization product domain name e-mail address logo person places or events is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright no part of this document may be reproduced stored in or introduced into a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise or for any purpose without the express written permission of Microsoft Corporation. Microsoft may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft the furnishing of this document does not give you any license to these patents trademarks copyrights or other intellectual property. 2001 Microsoft Corporation. All rights reserved. Microsoft MS-DOS Windows Windows NT Active Desktop Active Directory IntelliMirror Outlook PowerPoint and Visio are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Module 1 Introduction to Change and Configuration Management Design iii Instructor Notes Presentation This module .