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Pursuing Wireless Excellence at Cedars-Sinai Medical Center

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Founded in 1902, Cedars-Sinai Medical Center is consistently ranked as one of the top hospitals in the United States. Housed in seven buildings in west Los Angeles, including three, 16-story towers, Cedars- Sinai has more than 2,000 attending physicians and more than 8000 staff members from all walks of life (including research, teaching and community service), all involved in the care of patients. Featuring a Level I Trauma Center, several critical care facilities, operating rooms, laboratories, a pharmacy, 950 patient rooms, and a cafeteria, Cedars- Sinai is a premier medical education center, with some 60 graduate medical education programs underway | CHALLENGE CASE STUDY Founded in 1902 Cedars-Sinai Medical Center is consistently ranked as one of the top hospitals in the United States. Housed in seven buildings in west Los Angeles including three 16-story towers Cedars-Sinai has more than 2 000 attending physicians and more than 8000 staff members from all walks of life including research teaching and community service all involved in the care of patients. Featuring a Level I Trauma Center several critical care facilities operating rooms laboratories a pharmacy 950 patient rooms and a cafeteria Cedars-Sinai is a premier medical education center with some 60 graduate medical education programs underway. Throughout its million square-foot campus Cedars-Sinai relies heavily on fast and reliable communications. From the maintenance and housekeeping staff to doctors and nurses in patient care units everyone employed in the campus must be constantly available. Prior to the year 2000 Cedars-Sinai relied on a combination of overhead paging beepers and two-way radios to connect with its physicians and staff as was the case with most hospitals at the time. But in its continuing effort to provide the best care Cedars-Sinai was an early adopter of wireless infrastructure as a means of speeding communications. In 2000 Cedars-Sinai s IT department deployed the Ericsson Digital Wireless Office Service DwOs service offered by AT T wireless. DWOS offered a vision of immediate connectivity for all Cedars-Sinai personnel. Our staff did a study in 2003 to see how cellular phones could improve our response time and we found that having cellular communications saved about 30 minutes says David Dean telecommunications system engineer at Cedars-Sinai. With the pagers sometimes you had to leave a message and wait for a call-back just to have a 30-second conversation. The DWOS system gave us instant communications and greatly increased peoples efficiency. Based on pico cells individual ceiling-mounted cellular radios the DWOS system .