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THE AMA HANDBOOK OF BUSINESS WRITING phần 10

Tham khảo tài liệu 'the ama handbook of business writing phần 10', ngoại ngữ, kỹ năng nghe tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Section 3 Sample Business Documents 555 REFERENCE LETTERS A reference letter states the qualifications for a person seeking employment. It offers an endorsement of the person s job performance skills and character. A reference letter may be accepted in lieu of contacting references on the phone. A reference letter should include Figure 3.61 How and for how long you know the person Your qualifications for writing the reference letter A list of the person s qualities and skills Key points about the person that the reader should note Examples that back up your opinions about the person Your contact information Reference letters are typically written to Recommend someone for a job. Recommend someone who has applied to school. Endorse a political candidate. Provide a credit reference. Recommend a service or product. Recommend someone for club membership. 556 The AMA Handbook of Business Writing Figure 3.61 Reference Letter John Davidson Videologies Inc. 1313 Old Alabama Highway Atlanta GA 30121 Hello This is a letter of recommendation for Peter Carson. Peter has worked with me for the past year in the role of training technology manager at Videologies Inc. a multimedia and training development business. At Videologies Peter worked on designing a training course for our Learning Management System. He designed and created a webinar presentation and a student exercise workbook. Peter also worked on three multiday instructor-led courses on the subject of accounting practices. Peter did analysis created the design coordinated with the customer and created workbooks and PowerPoint presentations. I highly recommend Peter Carson for instructional design and course development projects. Sincerely John Vavidson John Davidson Vice President Section 3 Sample Business Documents 557 REFUSAL LETTER A refusal letter is written to deny a request decline an invitation or reply negatively to a suggestion. When writing a refusal letter consider the following tips Figure 3.62 Be as .