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Sau khi cài đặt máy chủ Unity, bạn sẽ cần phải cài đặt Windows nhắn tin khách hàng. Outlook 97, Outlook 98, Outlook 2000 sẽ làm. Các khách hàng nhắn tin đang chạy trên máy chủ Unity là cần thiết cho việc thử nghiệm của bản cài đặt Unity và xử lý sự cố | 210 Chapter 6 Utilizing Unified Messaging and Active Voice Windows Messaging Client After installing Unity server you will need to install a Windows messaging client. Outlook 97 Outlook 98 or Outlook 2000 will do. The messaging client running on the Unity server is required for the testing of the Unity installation and for troubleshooting. PCAnywhere If a problem occurs on your Unity system that you or your reseller cannot fix then Unity Technical Support requires PCAnywhere for troubleshooting. Therefore it is important to install Symantec PCAnywhere32 v.9.0 or 9.2. It allows tasks to be performed remotely that otherwise would have to be performed locally on the Unity server. Unity residing on a 2000 server allows a terminal services connection to be made but Cisco has not provided any details as to the future of remote support or servicing through its Technical Assistance Center TAC . Unified Messaging Software You must install either Unified Messaging clients or e-mail clients on the subscribers computers in order to access voice and fax messages when using Unified Messaging. If you are not running Unified Messaging than you may use an e-mail client such as Outlook Express IMAP4 clients POP3 clients and Exchange s Web messaging client. These e-mail clients will give you access to all of your voice and fax messages as well. In these clients though your voice messages will appear as e-mail messages with attached .WAV files and fax messages will appear with .TIF files attached to them. Chances are you may already have a good portion of these applications running on your network. The Unified messaging client applications include Microsoft Outlook 97 98 and 2000. Outlook supports the ViewMail application for voice-mail access and it also gives access to your fax messages. www.syngress.com Utilizing Unified Messaging and Active Voice Chapter 6 211 NOTE There will be great limitations in using clients other than Outlook we do not suggest doing it. Consider a situation