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information technology outsourcing transactions process strategies and contracts 2nd ed phần 4

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(nêu rõ thời hạn đề xuất của giao dịch) cÁC VẤN ĐỀ LIÊN QUAN: (Ghi rõ bất kỳ mối quan tâm đặc biệt trong các lĩnh vực sau) . Tuân thủ quy định GIẤY PHÉP / GIẤY PHÉP KIỂM TOÁN THUẾ MÔI TRƯỜNG dữ liệu riêng tư BẢO HIỂM ĐẶC BIỆT | APPENDIX 4.2 KEY ISSUES IN OFFSHORE OUTSOURCING AGREEMENTS3 1. Initial Due Diligence o Initial down selection diligence may include Financial viability Business continuity plans and procedures Experience in U.S. markets Security infrastructure Understanding and compliance with laws Work quality and technical solutions Employee base Cultural fit Does Vendor understand your corporate environment Does Vendor have a good understanding of U.S. law and business practices 2. Structure of the Outsourcing Agreement o How will the outsourcing agreement be structured A single services agreement A master agreement with site-specific country-specific or entityspecific service agreements Separate agreements for reengineering development and ongoing management Separate agreements documenting the terms applicable to a joint venture strategic alliance relationship and the terms applicable to ongoing services o What is the inter-relationship between these agreements if separate e.g. cross-termination payment 3. Note This checklist is intended to illustrate the types of legal issues that customers may wish to consider in connection with contracting for application services. The items included in this checklist may not cover all of the issues that may arise in a particular transaction. Legal issues will likely vary depending on the type of service being provided and the scope of the services. This checklist or any part thereof should only be used after consultation with your legal counsel. Legal counsel should be consulted prior to entering into or negotiating any transaction covering the provision of application services. 172 Appendix 4.2 Key Issues in Offshore Outsourcing Agreements 173 o Factors that may affect the agreement structure include Scope of services. Will Vendor be providing any reengineering or development services Geographic scope. Single country vs. international agreement Scope of services at specific sites. Will all Customer sites receive the same services or will .