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Lecture Medical assisting: Administrative and clinical competencies (2/e) - Chapter 5

Chapter 5 - Using and maintaining office equipment. After studying this chapter you will be able to understand: Describe the types of office equipment used in a medical practice, explain how each piece of office equipment is used, list the steps in making purchasing decisions for office equipment, compare and contrast leasing and buying,. | PowerPoint® to accompany Second Edition Ramutkowski • Booth • Pugh • Thompson • Whicker Chapter 5 Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting Chapter 5 Using and Maintaining Office Equipment Objectives 5-1 Describe the types of office equipment used in a medical practice. 5-2 Explain how each piece of office equipment is used. 5-3 List the steps in making purchasing decisions for office equipment. 5-4 Compare and contrast leasing and buying. Objectives 5-5 Describe a warranty, a maintenance contract, and a service contract, and discuss the importance of each. 5-6 Identify when troubleshooting is appropriate, and what actions may be taken. 5-7 List the information included in an equipment inventory. Using and Maintaining Office Equipment (cont.) Office Communication Equipment Medical Equipment Blood Pressure Monitors Stethoscopes X-ray machine Business Communication Equipment Telephones Facsimile machines . | PowerPoint® to accompany Second Edition Ramutkowski • Booth • Pugh • Thompson • Whicker Chapter 5 Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting Chapter 5 Using and Maintaining Office Equipment Objectives 5-1 Describe the types of office equipment used in a medical practice. 5-2 Explain how each piece of office equipment is used. 5-3 List the steps in making purchasing decisions for office equipment. 5-4 Compare and contrast leasing and buying. Objectives 5-5 Describe a warranty, a maintenance contract, and a service contract, and discuss the importance of each. 5-6 Identify when troubleshooting is appropriate, and what actions may be taken. 5-7 List the information included in an equipment inventory. Using and Maintaining Office Equipment (cont.) Office Communication Equipment Medical Equipment Blood Pressure Monitors Stethoscopes X-ray machine Business Communication Equipment Telephones Facsimile machines Computers Photocopiers Technology today allows for almost instantaneous information to be transmitted throughout the world. Telephone Systems Multiple Lines Automated Menu Voice Mail Answering Machine A switchboard is commonly used and calls are rerouted to the appropriate extension. A recorded menu that prompts listeners to press a number to be connected to a certain person/department. An advanced answering machine system. Recorded message from the office that may also allow the caller to leave a message. Answering Service People actually answer the phones instead of answering machines. Pagers Small electronic devices that pick up a signal and beep, buzz, or vibrate when activated Used to reach physicians when they are out of the office Many can display a message and even store numbers, so a return call can be made Once connected to the pager, most require that the return number be entered followed by the pound sign (#) Facsimile Machines Converts impulses into exact .