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PARTS MANAGEMENT, FINANCE, QUALITY, LAW, AND RESEARCH CHAPTER 67 MANAGEMENT CONTROL OF PROJECTS Joseph A. Maciariello Horton Professor of Management Peter F. Drucker Graduate Management Center Claremont Graduate School, and Claremont McKenna College Claremont, California Calvin J. Kirby Vice-President Hughes Electronics and Chief Executive Officer Hughes Avicom International 67.1 GENERAL MODELS FOR THE MANAGEMENT CONTROL OF PROJECTS 67. 1 . 1 The Macro Cybernetic Model 67.1.2 Mutually Supportive Management Model for Complex Projects 67.1.3 The Cybernetic Model and Its Failure Modes 67.3.2 2047 67.4 2047 2048 2050 Project Teams: A Case Study . | PART 5 MANAGEMENT FINANCE QUALITY LAW AND RESEARCH CHAPTER 67_ MANAGEMENT CONTROL OF PROJECTS Joseph A. Maciariello Horton Professor of Management Peter F. Drucker Graduate Management Center Claremont Graduate School and Claremont McKenna College Claremont California Calvin J. Kirby Vice-President Hughes Electronics and Chief Executive Officer Hughes Avicom International 67.1 GENERAL MODELS FOR THE 67.3.2 Project Teams A Case MANAGEMENT CONTROL OF Study 2060 PROJECTS 2047 67.1.1 The Macro Cybernetic 67.4 SPECIFIC ISSUES IN THE Model 2047 PROJECT-CONTROL 67.1.2 Mutually Supportive PROCESS 2063 Management Model for 67.4.1 Project-Planning and Complex Projects 2048 Control Process Overview 2063 67.1.3 The Cybernetic Model 67.4.2 The WBS 2064 and Its Failure Modes 2050 67.4.3 Network Plans Time 2067 67.4.4 Financial-Expenditure 67.2 SYSTEMS DYNAMIC MODELS Planning TV Transmission AND CONTROLLING THE System Project 2070 WORK OF PROJECT TEAMS 2053 67.4.5 Scheduling Resources 2072 67.2.1 The Dynamics of 67.4.6 The Budget Process 2077 Controlling a Project Team 2054 67.4.7 Systems of Reporting for Project Control 2080 67.3 SPECIFIC ISSUES IN THE PROJECT-CONTROL 67.5 A SURVEY OF COMPUTER STRUCTURE 2056 SOFTWARE FOR THE 67.3.1 Organizing for Complex MANAGEMENT CONTROL Projects Matrix Structure OF PROJECTS 2083 and Teams 2056 Projects are a very common feature of organizational work. They are prominent in aerospace and defense construction product development public sector water transportation and urban development strategic thrusts and in all kinds of team-related activity including continuous improvement and reengineering activity. 67.1 GENERAL MODELS FOR THE MANAGEMENT CONTROL OF PROJECTS 67.1.1 The Macro Cybernetic Model Figure 67.1 is a macro framework that places the entire task of the project control system design within a cybernetic framework. The framework can be understood best by viewing it from left to Mechanical