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Software quality attributes and trade-offs

The goal of the course is to increase the competence in key areas related to engineering of software qualities and by this establish a common platform and understanding. The latter should in the long run make it easier to perform future cooperation and joint projects. We will also discuss techniques and criteria for reviewing scientific papers and book chapters. The course is divided into a number of sections, where one (or a group of) student(s) is responsible for each section. Each section should be documented in written form | Software quality attributes and trade-offs Authors: Patrik Berander, Lars-Ola Damm, Jeanette Eriksson, Tony Gorschek, Kennet Henningsson, Per Jönsson, Simon Kågström, Drazen Milicic, Frans Mårtensson, Kari Rönkkö, Piotr Tomaszewski Editors: Lars Lundberg, Michael Mattsson, Claes Wohlin Blekinge Institute of Technology June 2005 Preface This compendium was produced in a Ph.D. course on “Quality attributes and trade-offs”. The 11 Ph.D. students that followed the course all worked in the same research project: BESQ (Blekinge – Engineering Software Qualities), see http://www.bth.se/besq. The goal of the course is to increase the competence in key areas related to engineering of software qualities and by this establish a common platform and understanding. The latter should in the long run make it easier to perform future cooperation and joint projects. We will also discuss techniques and criteria for reviewing scientific papers and book chapters. The course is divided into a number of sections, where one (or a group of) student(s) is responsible for each section. Each section should be documented in written form. This compendium is organized in 8 chapters: 1. Software Quality Models and Philosophies, by D. Milicic This chapter gives an overview to different quality models. It also discusses what quality is by presenting a number of high-profile quality gurus together with their thoughts on quality (which in some cases actually results in a more or less formal quality model). 2. Customer/User-Oriented Attributes and Evaluation Models, by J. Eriksson, K. Rönkkö, S. Kågström This chapter looks at the attributes: Reliability, Usability, and Efficiency from a user perspective. 3. Management-Oriented Attributes and Evaluation Models, by L-O. Damm The software industry constantly seeks ways to optimize product development after what is expected from their customers. One effect of this is an increased need to become better at predicting and measuring management related .