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Lecture Operations management: Creating value along the supply chain (Canadian edition) - Chapter 10

Chapter 10 - Supply chain management: Strategy and design. This chapter includes contents: The management of supply chains, green supply chains, information technology: a supply chain enabler, supply chain integration, supply chain management (SCM) software, measuring supply chain performance. | 1 Robert S. Russell, Bernard W. Taylor III, Ignacio Castillo, Navneet Vidyarthi CHAPTER 10 Supply Chain Management: Strategy and Design OPERATIONS MANAGEMENT: Creating Value Along the Supply Chain, Canadian Edition 1 Learning Objectives Define supply chains with respect to both manufacturing and services. Explain characteristics and management strategies of the modern supply chain. Discuss sustainable supply chain practices and how they relate to quality management. Discuss information technologies currently avail- able for supply chain management. Provide an overview of the four areas where information technology assists with supply chain integration. Discuss tools for monitoring supply chain performance and calculate key performance indicators. 10-2 2 Lecture Outline The Management of Supply Chains Green Supply Chains Information Technology: A Supply Chain Enabler Supply Chain Integration Supply Chain Management (SCM) Software Measuring Supply Chain Performance 10-3 3 Supply Chains | 1 Robert S. Russell, Bernard W. Taylor III, Ignacio Castillo, Navneet Vidyarthi CHAPTER 10 Supply Chain Management: Strategy and Design OPERATIONS MANAGEMENT: Creating Value Along the Supply Chain, Canadian Edition 1 Learning Objectives Define supply chains with respect to both manufacturing and services. Explain characteristics and management strategies of the modern supply chain. Discuss sustainable supply chain practices and how they relate to quality management. Discuss information technologies currently avail- able for supply chain management. Provide an overview of the four areas where information technology assists with supply chain integration. Discuss tools for monitoring supply chain performance and calculate key performance indicators. 10-2 2 Lecture Outline The Management of Supply Chains Green Supply Chains Information Technology: A Supply Chain Enabler Supply Chain Integration Supply Chain Management (SCM) Software Measuring Supply Chain Performance 10-3 3 Supply Chains 10-4 All facilities, functions, and activities associated with flow and transformation of goods and services from raw materials to customer, as well as the associated information flows An integrated group of processes to “source,” “make,” and “deliver” products 4 The Supply Chain – Figure10.1 10-5 5 Supply Chain for Denim Jeans Figure 10.2a 10-6 6 Supply Chain for Denim Jeans (cont.) Figure 10.2b 10-7 7 Supply Chain Processes 10-8 8 Supply Chain for Service Providers More difficult than manufacturing Does not focus on the flow of physical goods Focuses on human resources and support services More compact and less extended 10-9 9 Value Chains Value chain every step from raw materials to the eventual end user ultimate goal is delivery of maximum value to the end user Supply chain activities that get raw materials and subassemblies into manufacturing operation ultimate goal is same as that of value chain 10-10 10 Value Chains Demand chain increase value for any part or all of chain Terms