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Lecture Human resource management: Gaining a competitive advantage (9/e) – Chapter 9

Chapter 9 - Employee development. In this chapter, the learning objectives are: Explain how employee development contributes to strategies related to employee retention, developing intellectual capital, and business growth; discuss the steps in the development planning process; explain the employees' and company's responsibilities in planning development;. | Chapter 9 Employee Development Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Employee Development Approaches Formal Education Assessments Personality Tests and inventories such as Myers-Briggs, etc Performance appraisals Upward feedback 360-Degree Feedback Systems Job Experiences Interpersonal Relationships Skills for Managerial Success Do Whatever It Takes Lead Build & Mend Relationships Develop Team Balance Hire Talented Staff Put Others at Ease Job Experiences for Career Development Lateral Moves Vertical Assignments Job Experiences Job enlargement - adding challenges or new responsibilities. Job rotation-moving a single individual from one job to another. Transfer-moving an employee to a different job assignment in a different area of the company. Promotions - advancement into positions with greater challenge and more authority than previous job. Externship refers to a company allowing employees to take a full-time operational role at another company. Successful Mentoring Programs Voluntary participation Flexible matching process Mentors chosen on ability & willingness Clearly understood purpose Program length specified Minimum level of contact specified Contact among participants encouraged Program evaluated Employee development rewarded Benefits of Mentoring Relationships Career Support Coach, protect, sponsor and provide challenging assignments, exposure and visibility. Psychological Support Serve as a friend and role model, provide positive regard and acceptance and create an outlet for a protégé to share anxieties and fears. Group Mentoring Program A program pairing successful senior employees with less experienced protégés. Identify opportunities to improve Identify needs realistic to develop Identify goals & methods to determine progress Identify steps & timetable to reach goals Career Management Process Development Plan Summary . | Chapter 9 Employee Development Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Employee Development Approaches Formal Education Assessments Personality Tests and inventories such as Myers-Briggs, etc Performance appraisals Upward feedback 360-Degree Feedback Systems Job Experiences Interpersonal Relationships Skills for Managerial Success Do Whatever It Takes Lead Build & Mend Relationships Develop Team Balance Hire Talented Staff Put Others at Ease Job Experiences for Career Development Lateral Moves Vertical Assignments Job Experiences Job enlargement - adding challenges or new responsibilities. Job rotation-moving a single individual from one job to another. Transfer-moving an employee to a different job assignment in a different area of the company. Promotions - advancement into positions with greater challenge and more authority than previous job. Externship refers to a