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Lecture Production operations management: Lecture 4 - Osman Bin Saif

In this chapter, the following content will be discussed: Case Study– hard rock café, projects why? characteristics and activities, work break down structure, project scheduling techniques, cost time trade offs, project control reports. | LM733-PRODUCTION OPERATIONS MANAGEMENT By: OSMAN BIN SAIF LECTURE 4 Summary of last Session The Global Environment and Operations Strategy Growth of World Trade Reasons to Globalize Improve the supply chain Attract and Retain Global Talent Cultural and Ethical Issues Developing Mission and Strategies Strategic for Competitive Advantage Global Operation Strategy Options Agenda for this Session Case Study– Hard Rock Cafe Projects Why? Characteristics and Activities Work Break down structure Project Scheduling techniques Cost time trade offs Project Control reports Operation Management at Hard Rock Café Case Study: Hard Rock Cafe Operations Managers Operations Managers are the one who carry the task of providing the well-being of the world wide society by producing many products. These products can take any kind of forms. The first Hard Rock Cafe Hard Rock cafe in the old days was a cafe and a bar but nowadays it became a famous restaurant. Hard Rock Cafe Hard rock Cafe established in . | LM733-PRODUCTION OPERATIONS MANAGEMENT By: OSMAN BIN SAIF LECTURE 4 Summary of last Session The Global Environment and Operations Strategy Growth of World Trade Reasons to Globalize Improve the supply chain Attract and Retain Global Talent Cultural and Ethical Issues Developing Mission and Strategies Strategic for Competitive Advantage Global Operation Strategy Options Agenda for this Session Case Study– Hard Rock Cafe Projects Why? Characteristics and Activities Work Break down structure Project Scheduling techniques Cost time trade offs Project Control reports Operation Management at Hard Rock Café Case Study: Hard Rock Cafe Operations Managers Operations Managers are the one who carry the task of providing the well-being of the world wide society by producing many products. These products can take any kind of forms. The first Hard Rock Cafe Hard Rock cafe in the old days was a cafe and a bar but nowadays it became a famous restaurant. Hard Rock Cafe Hard rock Cafe established in London in 1971, it’s one of the oldest and successful cafe. Eric Clapton a regular costumer marked his favorite bar stool by hanging his guitar in the London cafe. Reputation Nowadays Hard Rock Café can be compared with whirlpool, DreamWorks, Disney world and universal studio. There are 129 restaurants in more than 40 countries and new restaurant opining each year and they served over 35 millions guest world wide every year. Hard rock Café in Orlando Florida served 3500 meal each day with more than 1500 people. Operations managers duties in hard rock Operation managers in hard rock Cafe are considered to serve excellent food, attractiveness in the lay out. On the other hand they must be sure that the staff contribute to the efficient movement of people and materials to insure that proper portion are served. Hard rock create value in the form of good food and entertainment. Operations managers duties in hard rock Operation managers in Hard rock Cafe from Universal Studio in Orlando there