"Customer oriented software quality assurance" trang 1 - tải miễn phí từ tailieuXANH
An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality

An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality
12    125    0
Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty

Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty
10    108    0
Ebook Managing customer relationships - A strategic framework (2nd edition): Part 2

Ebook Managing customer relationships - A strategic framework (2nd edition): Part 2
270    65    1
Determinants of customer satisfaction in commercial banks: A case study in Quang Nam province, Vietnam

Determinants of customer satisfaction in commercial banks: A case study in Quang Nam province, Vietnam
14    80    1
The relationship between service quality, price perception, customer satisfaction and customer loyalty: A study in Nguoi Ban Vang – A pawn service company in Ho Chi Minh city

The relationship between service quality, price perception, customer satisfaction and customer loyalty: A study in Nguoi Ban Vang – A pawn service company in Ho Chi Minh city
12    153    0
The mediating effect of electronic trust in the effect of customer delight to e-loyalty

The mediating effect of electronic trust in the effect of customer delight to e-loyalty
7    102    0
The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City

The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City
15    107    2
a handbook for measuring customer satisfaction

a handbook for measuring customer satisfaction
20    98    0
Lecture Principles of Marketing - Chapter 1: Marketing: Creating and capturing customer value

Lecture Principles of Marketing - Chapter 1: Marketing: Creating and capturing customer value
36    104    1
Research on the relationship among e-banking service quality, customer satisfaction and customer loyalty in Vietnam

Research on the relationship among e-banking service quality, customer satisfaction and customer loyalty in Vietnam
12    154    0
The relationship between service quality, customer satisfaction and customer loyalty: A study in telecommunication industry of Laos

The relationship between service quality, customer satisfaction and customer loyalty: A study in telecommunication industry of Laos
156    142    3
Lecture Logistics theory - Lecture 7: Customer accomodation

Lecture Logistics theory - Lecture 7: Customer accomodation
42    57    0
Lecture Logistics theory - Lecture 8: Customer service

Lecture Logistics theory - Lecture 8: Customer service
30    103    2
Lecturte Logistics management - Chapter: Customer service

Lecturte Logistics management - Chapter: Customer service
29    130    2
The determinants of customer satisfaction when purchasing in-store cosmetics in Vietnam

The determinants of customer satisfaction when purchasing in-store cosmetics in Vietnam
14    180    5
Master Thesis in Economics: Customer relationship management in the traditional retail banks in France

Master Thesis in Economics: Customer relationship management in the traditional retail banks in France
112    210    1
Business model evolution of customer care services

Business model evolution of customer care services
12    134    0
Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty

Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty
10    89    0
Investigating the effects of customer-based brand equity on turnover intentions with mediating effect of customer citizenship behavior

Investigating the effects of customer-based brand equity on turnover intentions with mediating effect of customer citizenship behavior
8    85    0
Effect of customer relationship management on customer satisfaction and loyalty

Effect of customer relationship management on customer satisfaction and loyalty
7    137    0
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