Lecture Managing diversity: Chapter 15 - Glenda Strachan, Erica French, John Burgess

In this chapter, you will learn to: Explain the need for quality control, discuss the basic issues of inspection, list and briefly explain the elements of the control process, explain how control charts are used to monitor a process, and the concepts that underlie their use,. | Chapter 15 Managing young workers Robin Price, Janis Bailey and Damian Oliver Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- Who is the young worker? ‘Youth’ are officially aged 15–24 Majority in retail; hospitality; cultural and recreational services Majority in ‘secondary labour market’ Very diverse ‘Student workers’, . high school and tertiary students Full-time workers in jobs ranging from services and blue collar (. apprenticeships) to young graduates Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- The context Increased school retention Growth of service sector Growth of 24/7 trading Labour market factors, . relative shortage or abundance of adult labour Industrial relations system: Few limits on casualisation in Australia ‘Junior rates’ make young workers attractive on cost grounds Copyright 2010 McGraw-Hill Australia | Chapter 15 Managing young workers Robin Price, Janis Bailey and Damian Oliver Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- Who is the young worker? ‘Youth’ are officially aged 15–24 Majority in retail; hospitality; cultural and recreational services Majority in ‘secondary labour market’ Very diverse ‘Student workers’, . high school and tertiary students Full-time workers in jobs ranging from services and blue collar (. apprenticeships) to young graduates Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- The context Increased school retention Growth of service sector Growth of 24/7 trading Labour market factors, . relative shortage or abundance of adult labour Industrial relations system: Few limits on casualisation in Australia ‘Junior rates’ make young workers attractive on cost grounds Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- Employment issues Poor OHS and high injury rates Abuse (customers); bullying (supervisors); initiation rites; sexual harassment (customers, co-workers and supervisors) Work–life balance issues (particularly work–study and work–leisure balance) Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- Challenges for employers Complying with young-person specific legislation (usually for under-16s) Minimising OHS risks, bullying, harassment, etc. Providing appropriate induction and training (ongoing, appropriately sequenced) Ensuring effective supervision (especially training of frontline management) Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15- Oliver’s study: graduate professionals University students in paid work secure better post-uni jobs if they work while .

Không thể tạo bản xem trước, hãy bấm tải xuống
TÀI LIỆU MỚI ĐĂNG
Đã phát hiện trình chặn quảng cáo AdBlock
Trang web này phụ thuộc vào doanh thu từ số lần hiển thị quảng cáo để tồn tại. Vui lòng tắt trình chặn quảng cáo của bạn hoặc tạm dừng tính năng chặn quảng cáo cho trang web này.