This paper aims to synthesize the critical aspects of solutions for city logistics in the literature. To this end, we have collected and investigated peer-reviewed articles in high-quality journals and conference proceedings by using a systematic content analysis method. The content, impact, and success factors of the solutions referred to in reviewed papers are comprehensively analyzed and presented in classification frameworks in order to gain useful insights into this field. Furthermore, this paper provides implications for stakeholders of city logistics, including shippers, receivers, logistics service providers, and authorities in Hanoi. |
