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Báo cáo hóa học: " Beyond satisfaction: Using the Dynamics of Care assessment to better understand patients' experiences in care"

Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành hóa học dành cho các bạn yêu hóa học tham khảo đề tài: Beyond satisfaction: Using the Dynamics of Care assessment to better understand patients' experiences in care | BioMed Central Health and Quality of Life Outcomes Research Beyond satisfaction Using the Dynamics of Care assessment to better understand patients experiences in care Bruce Rapkin1 Elisa Weiss 1 Rosy Chhabra3 Laura Ryniker1 Shilpa Patel1 Jason Carness1 Roberto Adsuar1 Wendy Kahalas2 Carol DeLaMarter2 Ira Feldman2 Judy DeLorenzo2 and Ellen Tanner2 Address Department of Psychiatry and Behavioral Sciences Memorial Sloan-Kettering Cancer Center New York USA 2AIDS Institute New York State Department of Health Albany USA and 3Department of Pediatrics Albert Einstein College of Medicine Bronx USA Email Bruce Rapkin - rapkinb@mskcc.org Elisa Weiss -weisse1@mskcc.org RosyChhabra-rchhabra@aecom.yu.edu Laura Ryniker - RynikerL@mskcc.org Shilpa Patel - patels12@mskcc.org Jason Carness - carnessj@mskcc.org Roberto Adsuar - adsuarr@mskcc.org Wendy Kahalas - wxk07@health.state.ny.us Carol DeLeMarter - cmd13@health.state.ny.us Ira Feldman - isf01 @health.state.ny.us Judy DeLorenzo - jpd07@health.state.ny.us Ellen Tanner - etv02@health.state.ny.us Corresponding author Open Access Published 10 March 2008 Received 12 July 2007 Health and Quality of Life Outcomes 2008 6 20 doi 10.1186 1477-7525-6-20 Accepted 10 March 2008 This article is available from http www.hqlo.cOm content 6 1 20 2008 Rapkin et al licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License http creativecommons.org licenses by 2.0 which permits unrestricted use distribution and reproduction in any medium provided the original work is properly cited. Abstract Background Patient perceptions of and satisfaction with care have become important indicators of the quality of services and the relationship of services to treatment outcomes. However assessment of these indicators continues to be plagued by measurement problems particularly the lack of variance in satisfaction data. In this article we present a new approach to better capture patient .