Ebook "Highly recommended 2: English for the hotel and catering industry (Teacher's book intermediate)" is designed to improve the job-related English of people who are training for, or who have already started, careers in the hotel and catering industry. The functional aspects of the course deal with the work routines of front office (receptionists, switchboard and reservations staff), restaurant (waiters/ waitresses, kitchen and bar staff) and housekeeping (supervisors and room attendants). The course covers a variety of situations where employees have to use English with both customers and colleagues. The course is intended for students starting at the pre-intermediate to intermediate level of language but suggestions are made throughout this Teacher's Book for adapting the material for classes of mixed ability. |
