Bản tóm tắt của luật sư chuẩn bị masterfully. Travis của cuốn sách trên bàn. Mote của lớp học luôn luôn là một niềm vui Tư thế ngồi và môi trường đọc: cần tạo cho mình một môi trường thật thoải mái, gọn gàng. Ngồi ngay ngắn trên ghế, hai chân đặt thẳng thắn trên sàn, thẳng lưng. Đnh sáng cần phải đủ | 24 goof-proof BUSINESS WRITING RULE 12 Establish a Positive Impression with Your Audience Voice Your audience will form an opinion about you based on a number of factors. Your use of the active instead of passive voice conveys energy and directness. GOOF-PROOF IT The active voice is simple and direct one of the major goals of business writing. It connects an action with the person who is performing that action. The passive voice renders the doer of the action less obvious if that person is ever identified at all. Sentences written in the passive voice tend to be longer and more difficult to understand. The active voice is concise and energetic and it is the preferred writing style. GOOF-PROOF SAMPLES ACTIVE AND PASSIVE VOICE Active Voice We suggest that you provide a written report. Passive Voice It is suggested that you provide a written report. Active Voice Let s schedule a phone conference for Thursday morning. Passive Voice A phone conference should be scheduled for Thursday morning. Active Voice Passive voice Her assistant typed the letter. The letter was typed by her assistant. Being Unaware of Your Audience 25 RULE 13 Choose Words with Your Audience in Mind When you know to whom you are writing you can use words to appropriately communicate with that person. Should you be casual or formal Are you speaking for yourself or on behalf of a larger group GOOF-PROOF IT Word choice refers to the degree of formality and activity you present in your writing. If you are communicating with your boss you will be more formal than if you were writing to a close business associate. For example you might use contractions you re should ve for the associate but avoid them when communicating with your boss. Using the first I and you rather than third-person she and he and active rather than passive language will make your writing more understandable and approachable. This is especially important if you have determined that your audience may have trouble understanding your .