An examination of post implementation success determinants of enterprise resource planning: Insights from industrial sector of Pakistan

In this study, project management posited as a technological aspect, leadership involvement as an organizational aspect while external support depicted as an environmental aspect. An empirical analysis was done in the context of the industrial sector of Pakistan. The results depict the strong influence of project management, leadership involvement and external support on ERP post-implementation success. | 1101 Int. J Sup. Chain. Mgt Vol. 8 No. 3 June 2019 An examination of Post Implementation Success determinants of Enterprise Resource Planning Insights from Industrial Sector of Pakistan Atif Ali Gill 1 Arfan Shahzad 2 Subramaniam Sri Ramalu 3 Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia Sintok Kedah Malaysia 1atifgill@ 2arfan@ 3subra@ Abstract Enterprise Resource Planning ERP is an has reshaped the existing procedures of the organization integrated software package which has been adopted to synchronize each other proficiently 6 by integrating extensively by numerous organizations to survive in this the business processes through organizational functions technology-driven era. There are several studies that have and ensures updated communication throughout the whole investigated the critical factors for the success of ERP. supply chain. This could enhance efficiency reduce However some organizations are facing issues to get the transportation and logistics expense 7 . In the meantime desired benefits even after implementing ERP packages. The current study will focus on the key determinants that ensure as information and operations are being integrated to the post-implementation success of ERP systems. This accelerate enterprise strategic decisions many research is based on the Technology-Organization- organizations are adopting enterprise solutions to maintain Environment TOE theory. In this study project their competing share in the market 8 - 12 . management posited as a technological aspect leadership involvement as an organizational aspect while external On the other hand despite the large-scale ERP support depicted as an environmental aspect. An empirical adoption by many organizations to achieve competitive analysis was done in the context of the industrial sector of edge 13 14 the use of Enterprise systems has failed to Pakistan. The results depict the strong influence of project increase .

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