Lecture Information technology project management (Eighth Edition): Chapter 10, after studying this section will help you understand: Understand the importance of good communications on projects and the need to develop soft skills, especially for IT project managers and their teams; Review key concepts related to communications; Explain the elements of planning project communications and how to create a communications management plan | Information Technology Project Management Eighth Edition Note See the text itself for full citations. Understand the importance of good communications on projects and the need to develop soft skills especially for IT project managers and their teams Review key concepts related to communications Explain the elements of planning project communications and how to create a communications management plan Describe how to manage communications including communication technologies media and performance reporting Information Technology Project Management Eighth Edition Copyright 2016 2 Discuss methods for controlling communications to ensure that information needs are met throughout the life of the project List various methods for improving project communications such as running effective meetings using various technologies effectively and using templates Describe how software can enhance project communications management Information Technology Project Management Eighth Edition Copyright 2016 3 The greatest threat to many projects is a failure to communicate Our culture does not portray IT professionals as being good communicators Research shows that IT professionals must be able to communicate effectively to succeed in their positions Strong verbal and non-technical skills are a key factor in career advancement for IT professionals Information Technology Project Management Eighth Edition Copyright 2016 4 Most important non-technical skills include problem solving teamwork and listening Some organizations will hire individuals with minimal technical skills so long as they demonstrate solid soft and business skills Information Technology Project Management Eighth Edition Copyright 2016 5 Planning communications management Determining the information and communications needs of the stakeholders Managing communications Creating distributing storing retrieving and disposing of project communications based on the communications management plan Controlling communications .
